WATER
Rapid Recovery Service is experienced in all phases of water damage repair, removal, clean up services, extraction and mitigation. Our experienced and certified IICRC technicians are here to help answer all of your questions related to:
- Clean Water also referred to as category 1 water - Clean water that is visibly clear and possesses little or no odor. Common sources are water supply lines such as dishwasher lines, refrigerator / ice maker pipes, sink water lines, and hot water lines used for hot water home heating. Broken appliances such as a dishwasher or hot water heater also fall under the category of clean water.
- Gray Water also referred to as category 2 water - Gray water is also visibly clear for the most part. However, it often has a slight to mild foul odor that is noticeable when in the affected area. This water damage must be treated with much more caution than the clean water mentioned above. Sources commonly include a failed sump pump or overflowed toilet.
- Black Water also referred to as category 3 water - Black water is the most dangerous of all water damage. It is a filled with bacteria and is a breeding ground for harmful contaminants, including bacteria and mold producing organisms. All materials affected by black water damage must be handled with extreme caution, removed from the residence, and discarded of immediately. Black water commonly comes from failed ejector pumps, broken sewage lines, water from streams, rivers or seas, and any standing water. Any water with visible fecal matter is most definitely black water. Once again, all materials affected with black water must be carefully but promptly discarded
- And how this will affect your insurance claim
Rapid offers the following water damage clean up services: structural drying, sewage back ups, basement flooding, carpet cleaning, remodeling, content and document recovery. Rapid Recovery’s experienced and certified IICRC technicians use state-of-the-art drying systems and machines like the Injectidry System, that can reach affected areas of wood floors, tile floors, drywall and insulation without costly demolition. In addition, antimicrobials are applied, along with placement of commercial air movers and dehumidifiers to drastically reduce any chances of secondary damages such as mold.
It is essential to remember MOLD resulting from water damage or a lack of proper ventilation is progressive. That is why “Timely” action must be taken by homeowners when the water damage occurs or mold is first noticed. The longer the water flows or wet, damp, dark conditions exist, allowing for mold to colonize and be absorbed into the building material, the greater the recovery problem becomes. Merely stopping the source of the incoming water does not stop further water damage. These resulting secondary-type of damages, such as MOLD, are usually excluded on most typical homeowner insurance policies.

On the emergency water damage call above, quick action on the part of the property manager minimized the possibility of costly, secondary damages. Rapid was able to use this state-of-the-art drying system that can reach affected areas of wood floors, drywall and insulation. Using this system, in conjunction with other specialized dehumidifying systems, Rapid Recovery Service drastically reduced the cost of this restoration project and saved the owners thousands on their deductible.
Thermal Imaging
Rapid Recovery Service utilizes Thermal Imaging Cameras to properly diagnose where the infiltration of the water is that cant be seen by the naked eye and pinpoint where to properly remove wet material to start the drying process. Unlike visible light, in the infrared world, everything with a temperature above absolute zero emits heat. Even very cold objects, like ice cubes, emit infrared. Infrared thermography cameras help us determine what can stay and what wet material has to come out. This insures we only take out the damaged material.
Tips to Remember When You Have a Water Disaster
- Do not wait to call for professional help. You must minimize your loss and protect against secondary damages
- Call Rapid Recovery Service immediately at 888-778-3337
- Make an itemized list of your lost and damaged items
- Do not throw away any damaged or non-salvageable items until after you meet with your adjuster
- Call your insurance agent to report the claim immediately
Don't risk it... Get the claim done right!
Call TOLL FREE 888.778.3337






quickly evaluate, test, estimate, contain, and remediate mold, mildew, and fungus that may appear in your home, office or commercial building. Rapid Recovery Service has state-of-the-art thermal imaging cameras that will instantly show you what is wet and what is dry with little or no physical disassembly of the premises. This allows for a fast, reliable, more accurate building diagnosis and remediation plan.