What You Should Know About WATER DAMAGE!

Water Damage RestorationThe Rapid Recovery Services staff here is pleased to provide you with this consumer information about damage mitigation and how to choose water damage mitigation company.

Under the law, it is your right to choose what company will perform work in your home or business. Rapid Recovery Services (RRS) works for you to protect your interest.

To start with here are the important steps you can take to minimize damage and protect your family are:

  • Eliminate the source of water if possible, or contact appropriate parties to eliminate the water source or to make necessary repairs. Keep any parts that are replaced for your insurance company inspection.
  • If there is no risk of electrical shock, turn off circuit breaks supplying electricity to wet areas; unplug and remove any small electrical devices currently located on wet floor coverings or other wet surfaces.
  • Remove and secure small furniture items to minimize rust or other stains and expedite restoration.
  • Place aluminum foil under legs of wood furniture, especially antiques that may permanently stain carpet.
  • Hang draperies and pin up furniture skirts as possible to prevent contact with the wet floor covering, minimizing damage such as water marks, browning, dye transfer or migration.
  • Remove books, shoes, paper goods, fabrics, potted plants or other items that may stain the carpet (check especially under beds and in closets for these items).
  • Remove and secure breakables, moisture sensitive or high-value items.
  • Make plans for restoration crews to restoration crews to remove large furniture items from affected areas. Don’t forget the china cabinet, entertainment center, waterbeds or aquariums!
  • Be aware that time is a crucial factor, and delays in loss mitigation and restoration may result in adverse health and safety effects and additional damage to the structure and contents.

Things that you should NOT do include:

  • Use your home vacuum (wet /dry vacuum) since electrical shock may result, as well as damage to the equipment itself.
  • Place newspaper on the wet surface since newspaper ink is transfers easily.
  • Walk on wet surfaces any more than necessary in order to minimize safety hazards and to keep from spreading damage and possible contamination.
  • Adjust indoor air temperatures unless instructed by a qualified restoration technician.
  • Enter an area that has standing water because of the potential for electrical shock hazards.

Do not stay in the building if you:

  • Have respiratory problems, including allergies and asthma.>
  • You are under the age of 2 or over the age of 60.
  • Have a weakened immune system because of illness, medication or any other reason.

When selecting a restoration company for your project considers the following:

  • Is the company a member in good standing of the Better Business Bureau (BBB)
  • Does the company employ individuals that hold advanced certifications by industry trade associations such as the Water Loss Institute or the National Institute of Damage Restoration perform water damage mitigation?

  • How many years of experience does the company have in the field of water damage mitigation?
  • Can they provide proof that the company is properly licensed and insured?
  • Does the company follow accepted standards for water damage mitigation such as those published by the IICRC?
  • <>Does the company have the necessary testing to locate areas of damage not visible to the naked eye?
  • Does the company have the necessary drying equipment to ensure a competent mitigation?

As you can see, there is much more to water damage restoration then is often imagined. When water damage strikes, most people are concerned with wet carpet, which is usually a soggy mess. An experienced restoration contractor has many other concerns. After all, anyone can rent or buy fans to dry a wet carpet. In fact, in recent years, carpet and carpet cushion have been designed and manufactured to withstand water. Using special microscopic textures on carpet fiber, many carpets are made to prevent mold from growing.

Today, with the widespread use of drywall vs. plaster, engineered wood products vs. wood and the use of vinyl wallcoverings, moisture can become trapped and provide the needed environment for mold to grow. Appropriate management of these water problems is the key to reducing microbial growth to help ensure the health of the building and its occupants.

Water damage mitigation is something that must be dealt with quickly and effectively. Most insurance policies cove the cost of water damage mitigation, but they also require the policyholder to take the necessary steps to prevent secondary damages. Preventing the presence of mold is one of may concerns for those who have suffered from a water damage event, but it should not be the only concern. In fact, most people have so many misconceptions about water damage and the potential for mold growth, that we decided to offer this consumer education message, so when you need to select a water damage mitigation company, you can make an informed decision.

Here are some important steps to take immediate following a water damage event to help minimize secondary damages as well as precaution that should be taken during water damage mitigation company before you invite them into your home.

To begin with, water damage mitigation is a specialized field that requires special protective measures, specialized equipment and testing capabilities as well as certain engineering controls to protect you and your property. Most restoration contractors know how to perform simple drying and site clean up. Experienced companies, such as RRS, know how to provide restoration services that protect not only the structure, but your health.

Water damage can be the starting point for many serious problems that can affect a building, damage personal property and present serious health risks to occupants. To restore property and protect health, a professional restoration contractor must carefully manage the project. He has to be knowledgeable in several disciplines…stopping bacteria from spreading, preventing mold growth, preventing secondary damage and saving the structure and its many contents. Additionally, he must be able to communicate to the water damage victims and insurance company representative with confidence and authority. Water damage structures can be the perfect breeding place for mold. Poor indoor ventilation can also cause mold to thrive. Wet building materials and humid indoor air are mold’s best friends

Often, a less-experienced restoration company will compound problems during water damage by not understanding the proper steps and precautions that must be taken and how critical the “Time Factor” is. The EPA says, “Stop the water leak quickly and begin restoration during the first 24 hours. It is important to dry water damage areas and items within 24-48 hours to prevent mold growth.”

While mold requires high humidity and/or wet surface in order to grow, it also requires a food source. Indoors, many molds grow on leather, paper and some building materials. Molds can grow and thrive on bio-film as cooking grease.

The most effective way to prevent mold growth on water damage losses is to begin the drying process quickly. Restoration companies who are aware of possible mold growth problems usually know how to dry structural materials with heat, air movement and by lowering the indoor relative humidity. This is an effective way to dry a building material removal is minimized and mold growth is retarded.

Knowing how to determine exactly what is wet during a water loss is a critical part of the job. If areas of moisture are overlooked, mold and bacteria can grow. To protect your property and health, all of the moisture must be found and dealt with. RRS uses moist sensors, as well as infrared technology, that are capable of “reading” wallboard, masonry and wood to find hidden moisture that is often impossible to detect any other way.

Sometimes water flows down the inside of wall cavities; other times standing water will wick up a wall. Unless water stains appear this moisture could go undetected until molds and odor problems occur. This is one of the reasons a professional is equipped with the proper instruments to detect and locate wet areas before the drying process begins. Today’s restoration is more than drying wet carpet.

If you currently have an emergency situation, call Rapid Recovery Service at 1-888-778-3337 and we will dispatch a crew to your location immediately. We invite you to give us a call and our trained customer service staff will be happy to assist you with any questions or comments.



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